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Service Desk for Trello

Service Desk for Trello

Service Desk for Trello

Publish forms; receive requests from forms and emails to your Trello board and communicate directly from your board. Manage tickets in a workflow.

No credit card required

Live support

Cancel any time

All you need is a free Trello account

How it Works?

Install Hipporello's Service Desk Power-Up on Trello

1

Share form links and email addresses with customers

2

Receive forms and emails as Trello cards

3

Communicate with customers from Trello cards

4

Give your teams and clients the tools they need for different use cases

Customizable portals, knowledge bases, forms and email integrations, automations and more. One Power-Up for all.

  • Customer Support

    Order Processing

    Feedback Management

  • IT Support

    Marketing Requests

    HR Tasks

  • Lead Generation

    Volunteering

    Other

Experience high-level customer support in Trello

Everything essential is ready at your hand. No learning process, no time investment.

Centralize Your Support Operations with a Customizable User Portal in Trello

Enable seamless interaction between your end-users and your support team through a unified platform. Ensure clear communication.

Make Trello your single hub for support operations, making it easier for your team to manage and respond to requests.

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Create and publish forms that create Trello cards in minutes

Allow your end-users to interact with your company through the forms on your Hipporello portal and enjoy a clear line of communication.

Create and edit forms that create Trello cards upon submission. Manage submissions easily.

Streamline Support Operations with a Knowledge Base and FAQs

Provide users with instant access to a wealth of information by adding support articles to your user portal.

Use a well-organized knowledge base to enable your team to concentrate on more complex problems while users find answers to common questions.

Enhance communication with a Shared Inbox

Enhance communication with a Shared Inbox

Enhance communication with a Shared Inbox

Combine all your support emails into one unified inbox, and make it easier for your team to manage and respond to customer inquiries

Ensure that all issues are addressed and resolved efficiently by keeping track of the status of every support request in Trello

Not only easy, but also affordable

Free Trial

Basic Plan

$10

per user / monthly

per user / monthly

per user / monthly

$49

per user / monthly

per user / monthly

per user / monthly

$15

per user / monthly

per user / monthly

per user / monthly

$19

per user / monthly

per user / monthly

per user / monthly

Free Version

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Trello Integration

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What are the features of the Service Desk for Trello?

The Service Desk offers features designed to make ticketing and customer support a breeze:

Built-in communication module

The communication module allows you to respond to requesters from within the created Trello card without switching to another tool.

Reports & Analytics

Gain insights into ticket resolution times and overall performance with detailed reports and analytics.

Integrated ticketing system

Manage and track support requests from submission to resolution within Trello with your team.

Real-time updates

Keep your team and end-users informed with instant notifications and updates on the status of support tickets.

User Access Control

Customize access permissions to ensure that the right users can view, and submit requests securely.

Intuitive Form Builder

Form creation is a breeze with our drag-and-drop form builder.

Automations

Automate messages that will be sent upon submission and other actions by using our easy-to-use automation builder.

Self-Service Support

Reduce users' reliance on direct support interactions by empowering them with the Knowledge Base Add-on.

24/7 Availability

Ensure users have access to support information at any time, even outside business hours.

“Ease of Use” Capterra Recognition Backed by Our Customers

Pricing

Choose the plan that works for you

Free
$0

Starts with 14-days Premium Trial

Included in free:

Unlimited Agents

Unlimited Forms

Basic Automations

15 Trello Cards / Month

Premium

$10

$10 / Per Agent (Trello Board Member)

All the goodness of free, and:

Custom Domain

Private Forms

Advanced Automations

Unlimited Trello Cards / Month

Enterprise

Contact Sales

All the greatness of Premium, and:

30-day onboarding program

Dedicated Customer Success Manager

Premium Technical Support

Custom Solutions

Prices do not include applicable taxes, which are determined according to your billing address.

The final price can be seen on the purchase page, before payment is completed.

Compare Plan Features

Compare Plan Features

Compare Plan Features

Don't just take our word for it. Hear it from our customers.

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    Hipporello has enhanced our Trello experience exponentially. We have been able to streamline our entire company's workflow using Hipporello. We use it to onboard speakers for our events, guests for our webinars, and interviewees on our streaming service.


    Instead of going back and forth, getting information all in one place from forms and emails saves so much time. Last but not least, the customer support is unparalleled. They have helped me through any bump.

    Kimberly Parker

    Workflow Strategist - Techstrong Group

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    Since the Soothe Records team has started using Hipporello for over a year, our team is now more organized than ever. The Trello board integration was seamless with easy set-up. That says a lot about the attention to detail!


    Hipporello has definitely increased the effectiveness of Trello, turning it into an irreplaceable tool in our workflow.  Lastly, communication with outside Trello users was a missing link on Trello, Hipporello allows us to connect with outside users through an interface in a user-friendly and beautiful way.

    Doruk

    Soothe Records / Soothe Studios

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    It became so much easier for users to create a tech support ticket externally from a Hipporello form and have it automatically create a card on our Tech Support Trello board.


    If we are wondering how to get requests from others onto team Trello boards without making them a user, Hipporello is usually the answer. Hipporello is so easy to use, we were able to get up to speed quickly with virtually no learning curve.

    LeAnn Ely

    Director of IT - Diversified Management Services

Everything essential is ready at your hand.

No learning process, no time investment.

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