Service Desk Icon

Service Desk

Power up your Trello to streamline customer service and client communication. Receive and track customer requests with forms and emails on Trello.

Service Desk Icon

Trello

Service Desk Icon

Notion

Free

$0

/ month

Starts with 14-day Premium Trial

Included in free:

5 requests to Notion / month

Public Forms

Emails to Notion

Unlimited team members

Premium

$10

/ month

$10 / team member

Everything in Free, plus:

Unlimited requests to Notion / month

Private Forms

Advanced Automations

Custom domain

Custom Notification Settings

Enterprise

Custom

Contact Sales

Everything in Premium, plus:

30-day onboarding program

Dedicated Customer Success Manager

Premium Technical Support

Custom Solutions

Introducing the Knowledge Base Add-on! ✨

$49.99 / month (starts with a 14-day free trial)

Enhance your service desk with a 24/7 knowledge base. Provide your portal visitors with self-service guides, troubleshooting articles and general FAQs.

Notion Service Desk Plans and Features

Features

Free

Premium

Enterprise

Basics & Administration

Number of team members

Unlimited

Unlimited

Unlimited

Number of connected databases

Unlimited

Unlimited

Unlimited

Attachment size

10MB/file sharing

250MB/file sharing

250MB/file sharing

Automations

Basic

Advanced

Advanced

Drag and drop form builder

Notion database items

Number of Notion database items via forms / emails

5 items / month

Unlimited

Unlimited

Creating Notion database items by forms

Creating Notion database items by email (Shared inbox)

Branding & Customization

Custom portal branding

-

Language Customization

SMTP (custom outgoing email)

-

Removing Hipporello Branding

-

Custom Domain

-

Forms & Emails

Number of forms

Unlimited

Unlimited

Unlimited

Form embedding

Number of inbound email addresses

Unlimited

Unlimited

Unlimited

Private forms

-

Emails from only selected addresses/domains

-

Communication

Communication from inside Notion

Canned responses

Custom notification settings

-

Support

Live Support

Standard

Standard

Plus, premium technical support

Dedicated customer manager

-

-

30-day onboarding program

-

-

Do you need help getting started?
Support Image

24/7 Support

Chat with us live any time through the chat operator.

Knowledge Base Image

Self-service Guide

All the information you need to implement and use the integration.

Book a Demo Image

Free Onboarding

30-minute free demo to get you started immediately.

Frequently Asked Questions

What is a team member?

How does the 14-day free trial work?

Can I cancel my premium subscription any time?

When will you start billing me?

How are team members counted towards billing?

Can I extend my trial period?

Do you offer discounts for schools or non-profits?

What happens to my private forms when I downgrade to the free plan?

How many databases can I link to one Hipporello Service Desk?

What if I have other questions about my Service Desk?

Fireworks Image
Hipporello empowers Trello Boards

...to handle external processes

with Trello Power-Ups

Don't just take our word for it. Hear it from our customers.
  • Hipporello has enhanced our Trello experience exponentially. We have been able to streamline our entire company's workflow using Hipporello. We use it to onboard speakers for our events, guests for our webinars, and interviewees on our streaming service.


    Instead of going back and forth, getting information all in one place from forms and emails saves so much time. Last but not least, the customer support is unparalleled. They have helped me through any bump.

    Kimberly Parker

    Workflow Strategist - Techstrong Group

  • Since the Soothe Records team has started using Hipporello for over a year, our team is now more organized than ever. The Trello board integration was seamless with easy set-up. That says a lot about the attention to detail!


    Hipporello has definitely increased the effectiveness of Trello, turning it into an irreplaceable tool in our workflow.  Lastly, communication with outside Trello users was a missing link on Trello, Hipporello allows us to connect with outside users through an interface in a user-friendly and beautiful way.

    Doruk

    Soothe Records / Soothe Studios

  • It became so much easier for users to create a tech support ticket externally from a Hipporello form and have it automatically create a card on our Tech Support Trello board.


    If we are wondering how to get requests from others onto team Trello boards without making them a user, Hipporello is usually the answer. Hipporello is so easy to use, we were able to get up to speed quickly with virtually no learning curve.

    LeAnn Ely

    Director of IT - Diversified Management Services

Discover Other Products

Service Desk Icon
Service Desk for Trello

Collect client requests and tickets with forms and emails that create cards in Trello.

Advanced Approvals Icon
Advanced Approvals

Streamline your approval processes on Trello. Increase transparency, and save time.

Marketing Requests Icon
Marketing Requests

Capture and track marketing requests in Trello, communicate with requesters right from Trello.