Question 1

What is a Customer Support form?

Accepted Answer

Customer support form template is essential for maintaining and enhancing customer relationships. It's a must to have a streamlined system in place while ensuring that every query, concern, or feedback from customers is captured in detail.

This robust IT/support form provides an organized and comprehensive snapshot of each customer interaction, empowering IT and customer support professionals to take swift, informed actions. The strength of this form template lies in its blend of pre-designed efficacy, customizable versatility and its seamless integration with Trello.

Customer support form template eases up customer support management while increasing client satisfaction and operational efficiency as each form fill creates a Trello card in your board.

Question 2

Can I edit the Customer Support form?

Accepted Answer

Sure. Using our form builder and our rich set of form elements, you can remove some form fields, or add new ones in seconds. It's also possible to create one from scratch using the same interface.

Question 3

Can I embed the Customer Support form?

Accepted Answer

Absolutely. We’ll give you an embed code which you can copy-paste to WordPress or into your own HTML code. The process is pretty easy and flexible, allowing you to receive all the form fills (embedded or not) in your Trello for a collaborative approach. You can also pick the right colors and fonts so your form perfectly matches your website.

Question 4

Will I need to do coding to start using the Customer Support form?

Accepted Answer

Nope. There’s no need to speak any coding. Just drag and drop your questions in our form builder, write a one-sentence instruction on how to use it and you're good to go. Your beautiful form will be ready to collect new responses.

Customer Support Form

How to build a Customer Support Form and collect responses to Trello

Install the Hipporello Service Desk Power-Up on Trello.

Edit forms and publish them on your user portal.

Receive form fills from your clients, users or employees as Trello cards.

Communicate with form submitters right from Trello cards.

What are Trello forms?

How to create and edit forms

How to brand your client portal for forms

How to receive form fills and reply to them from Trello

What are Trello forms?

How to create and edit forms

How to brand your client portal for forms

How to receive form fills and reply to them from Trello

What are Trello forms?

How to create and edit forms

How to brand your client portal for forms

How to receive form fills and reply to them from Trello

What is a Customer Support form?

Can I edit the Customer Support form?

Can I embed the Customer Support form?

Will I need to do coding to start using the Customer Support form?

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